Kharleonstrshit

Refund Policy

Last Updated: January 2025

1. General Information

This Refund Policy applies to any paid products or services offered by Kharleonstrshit. Currently, our website provides educational content free of charge. Should we introduce paid services in the future, this policy will govern refund requests.

2. Contact Information

Kharleonstrshit
Tietgensgade 35
1566 Copenhagen, Denmark
Email: cooperation@kharleonstrshit.world
Phone: +45 33 15 15 15

3. Eligibility for Refunds

Should we offer paid services, refunds may be available under the following conditions:

  • Request made within the specified refund period
  • Service or product did not meet the described specifications
  • Technical issues prevented access to purchased content
  • Duplicate charges or billing errors occurred

4. Refund Period

For any future paid services:

  • Digital products: 14 days from purchase date
  • Subscription services: 14 days from initial subscription date
  • One-time services: Before service delivery begins

5. Non-Refundable Items

The following would not be eligible for refunds:

  • Services already fully delivered or consumed
  • Requests made after the refund period
  • Change of mind after service completion
  • Violation of Terms of Use resulting in service termination

6. How to Request a Refund

To request a refund for any future paid services:

  • Contact us at cooperation@kharleonstrshit.world
  • Include your order number or transaction ID
  • Provide the reason for your refund request
  • Include any relevant documentation

7. Refund Processing

Once a refund request is approved:

  • Processing time: 5-10 business days
  • Refunds issued to the original payment method
  • You will receive email confirmation
  • Bank processing may take additional 3-5 business days

8. Partial Refunds

In some cases, partial refunds may be offered:

  • When part of a service has been delivered
  • For subscription services used for a portion of the billing period
  • When agreed upon as a resolution to a complaint

9. Subscription Cancellations

For any future subscription services:

  • Cancellations can be made at any time
  • Access continues until the end of the paid period
  • No refunds for partial months unless within the refund period
  • Cancellation does not automatically trigger a refund

10. EU Consumer Rights

In accordance with EU consumer protection laws, consumers have the right to withdraw from a purchase within 14 days without giving a reason. This right applies to:

  • Online purchases of goods and services
  • Contracts concluded at a distance

The right of withdrawal may not apply to:

  • Digital content if delivery has begun with your consent
  • Services fully performed with your prior consent
  • Customized or personalized products

11. Disputes

If you are not satisfied with our refund decision:

  • Contact us to discuss the matter further
  • We will work to find a fair resolution
  • You may file a complaint with consumer protection authorities
  • EU consumers can use the Online Dispute Resolution platform

12. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of paid services after changes constitutes acceptance of the modified policy.

13. Contact Us

For questions about this Refund Policy or to request a refund, contact us:

Email: cooperation@kharleonstrshit.world
Phone: +45 33 15 15 15
Address: Tietgensgade 35, 1566 Copenhagen, Denmark
Represented by: Lars Møller Nielsen